Frequently Asked Questions

At Sitaramanilkumar, we offer a diverse range of Ayurvedic products from trusted brands like Vyas Pharma, Sangini Herbals, Herbal Canada, and Lion. Our inventory includes immunity boosters (e.g., Chyawanprash, herbal tablets), skin and hair care (e.g., neem-based creams, oils), stress relief solutions (e.g., ashwagandha capsules), and general wellness products (e.g., digestive aids, herbal teas). These products are sourced directly from the manufacturers, ensuring authenticity. Each brand follows strict Ayurvedic principles, using sustainably grown herbs like tulsi, turmeric, and amla. We verify that all products are manufactured in GMP-certified facilities to guarantee quality and safety. You can find detailed descriptions, including ingredients and benefits, on each product page to help you choose the right remedy for your needs.

Our Ayurvedic products are formulated with natural ingredients and are generally safe for most people. However, safety can vary based on age, health conditions, and individual sensitivities. For children under 12, pregnant or breastfeeding women, and individuals with chronic illnesses (e.g., diabetes, hypertension), we strongly recommend consulting a healthcare professional or Ayurvedic practitioner before use to ensure the product suits their needs. Some herbal formulations may have specific dosage instructions, which are clearly listed on the product packaging and our website. If you’re on medication, check for potential interactions with herbs like ashwagandha or turmeric. Always start with the recommended dose and monitor for any adverse reactions, such as allergies. If you experience discomfort, discontinue use and seek medical advice. Our customer support team is available to assist with any concerns.

Delivery timelines depend on your location and the shipping method selected at checkout. For orders within India, delivery typically takes 3-7 business days. For metro cities like Mumbai or Delhi, it may be faster (3-5 days), while remote areas might take up to 7 days. International orders (if applicable) can take 10-15 business days, depending on customs clearance. Once your order is dispatched, we’ll email you a tracking number and a link to monitor your shipment in real-time through our logistics partner’s portal. You can also log into your Sitaramanilkumar account to view your order status. If there’s a delay beyond the estimated delivery date, please contact us at [insert email/phone] with your order number, and we’ll resolve it promptly. Note that delivery may be affected by holidays or unforeseen circumstances like weather conditions.

Yes, we offer a hassle-free return policy to ensure your satisfaction. You can return a product within 14 days of delivery if it’s unused, unopened, and in its original packaging with the invoice. We do not accept returns for products that have been used, damaged, or tampered with, as this ensures hygiene and safety. To initiate a return, email us at [insert email] or call [insert phone number] with your order details. We’ll provide a return address and instructions. You’ll need to ship the product back to us (shipping costs are borne by the customer unless the product was defective or incorrect). Once we receive and inspect the item, we’ll issue a refund to your original payment method within 5-7 business days. For defective or wrong items, we’ll cover return shipping and replace the product free of charge.

Choosing the right Ayurvedic product depends on your health goals and body type (dosha: Vata, Pitta, Kapha). Each product page on our website includes detailed information, such as key ingredients (e.g., ashwagandha for stress, neem for skin), benefits (e.g., boosts immunity, improves digestion), and usage instructions (e.g., dosage, best time to take). We also categorize products by need—immunity, skin care, stress relief, etc.—to make selection easier. If you’re new to Ayurveda or unsure, we recommend starting with general wellness products like Chyawanprash or herbal teas. For personalized advice, you can consult an Ayurvedic practitioner—some of our partner brands, like Vyas Pharma, offer consultation services, which we can connect you to. Alternatively, email us at [insert email] with your concerns (e.g., stress, skin issues), and our team will suggest suitable products based on your description.

Yes, all products at Sitaramanilkumar are 100% natural and free from harmful chemicals, preservatives, or synthetic additives. Our partner brands—Vyas Pharma, Sangini Herbals, Herbal Canada, and Lion—adhere to traditional Ayurvedic recipes, using pure herbs like tulsi, amla, and turmeric, sourced from organic farms whenever possible. To ensure quality, we only stock products manufactured in GMP (Good Manufacturing Practices)-certified facilities, which meet strict safety and hygiene standards. Each batch undergoes testing for purity, potency, and contamination (e.g., heavy metals, pesticides) before reaching our shelves. We also verify that products are cruelty-free and ethically produced. You can find certifications and ingredient lists on the product packaging and our website. If you have concerns about a specific product’s composition, contact us, and we’ll provide detailed information or connect you with the manufacturer for further clarity.

Yes, we regularly offer discounts and promotions to make Ayurvedic wellness accessible. These include seasonal sales (e.g., Diwali or monsoon offers), bundle deals (e.g., buy two products, get 10% off), and first-time buyer discounts (e.g., 5% off your first order). We also have a loyalty program where you earn points on every purchase, redeemable for future orders. To stay updated, subscribe to our newsletter on the website—we’ll send weekly emails with exclusive offers, new product launches, and wellness tips. You can also follow us on social media platforms like Instagram and Facebook, where we announce flash sales and limited-time deals. If you’re a bulk buyer (e.g., for clinics or reselling), contact us directly at [insert email/phone] for special pricing. All current promotions are listed on our homepage under the “Offers” section for easy access.