01 Information We Collect

Depending on how you use our website, we may collect:

• Contact details: Name, phone number, email address, and delivery address.
• Order information: Products purchased, order history, and customer enquiries.
• Payment information: Transaction references and payment confirmations received from payment providers.
• Technical information: Device, browser, and website usage data, where collected.

02 How We Use Your Information

• To process orders and coordinate product delivery.
• To respond to enquiries about Ayurvedic products, traditional herbs, and premium dry fruits.
• To provide order updates and important service communications.
• To improve our website, services, and customer experience.
• To comply with applicable laws and resolve disputes.

03 Payments and Transactions

• Where online payments are enabled, transactions may be processed by third-party payment providers.
• We do not intentionally store complete card details or payment passwords on our website.
• Payment providers handle payment information under their own terms and privacy policies.

04 Cookies and Website Usage

• Our website may use cookies or similar technologies to support essential functions, remember preferences, or understand website usage.
• You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

05 Sharing of Information

• We may share necessary information with delivery partners, payment providers, and website service providers to fulfil orders and operate our services.
• We may disclose information when required by law or necessary to protect our rights and security.
• We do not sell personal information to third parties.

06 Data Security and Retention

• We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure.
• We retain information for as long as reasonably necessary for business operations, customer service, recordkeeping, and legal purposes.

07 Your Privacy Choices

• You may request access to or correction of your personal information, or request deletion where applicable.
• You may opt out of promotional communications where available and permitted by law.
• Some records may need to be retained to meet legal obligations or resolve disputes.

08 Third-Party Websites

Our website may contain links to third-party websites or services. We do not control their privacy practices. Please review their privacy policies before sharing your information with them.

09 Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization where required by applicable law.

10 Changes to This Policy

We may update this Privacy Policy when our practices or legal requirements change. The latest version and its update date will be published on this page.