01Acceptance of Terms

By accessing or using this website, you agree to these Terms and Conditions and applicable laws. If you do not agree, please discontinue using the website.

02About Our Store

Sitaram Anilkumar is a retail business based in Haldwani, Uttarakhand, serving customers since 1994. Our product range includes Ayurvedic products, traditional herbal ingredients, and premium dry fruits from available brands and suppliers.

03Product Information

• We make reasonable efforts to display product descriptions, images, prices, and availability accurately.
• Product packaging, appearance, and labels may vary by manufacturer or supplier.
• Product availability may change without prior notice.
• Please read the product label, ingredients, directions, warnings, and storage instructions before use.

04Prices and Payments

• Prices, applicable taxes, delivery charges, and other fees will be displayed or communicated where applicable.
• Orders are subject to product availability and confirmation.
• Where online payments are offered, payments may be processed by third-party payment providers.
• If a pricing or listing error occurs, we will contact the customer and resolve the issue in accordance with applicable law.

05Orders and Cancellation

• Customers must provide accurate contact, billing, and delivery information.
• Order acceptance depends on product availability and confirmation by the store.
• Requests to cancel or change an order should be made promptly through our contact details.
• Cancellation eligibility and any applicable charges will depend on the order status and our applicable policies.

06Shipping and Delivery

• Delivery availability, estimated timelines, and charges will be communicated where applicable.
• Delivery times are estimates and may be affected by courier operations, weather, or other circumstances.
• Customers should provide a complete and accurate delivery address and contact number.
• Please refer to our Shipping & Delivery Policy for further details, if published.

07Returns and Refunds

Return, replacement, and refund eligibility depends on the product, order status, and applicable law. Please review our Return & Refund Policy or contact us before returning any item.

08Ayurvedic Products and Health Disclaimer

• Product information is provided for general informational purposes and is not a substitute for professional medical advice.
• We do not guarantee that any product will diagnose, treat, cure, or prevent a medical condition.
• Consult a qualified healthcare professional before using products if you have a medical condition, take medication, are pregnant, or are breastfeeding.
• Follow product labels and directions. Do not discontinue prescribed treatment based on website information.

09Website Use

• Do not use this website for unlawful, fraudulent, or harmful activities.
• Do not attempt to disrupt website operations, access restricted systems, or introduce malicious software.
• Website content, including text and images, may not be copied or commercially reused without appropriate permission.

10Third-Party Services

Our website may link to third-party websites or services, including payment and delivery providers. Their services are subject to their own terms and privacy policies.

11Limitation of Liability

To the extent permitted by applicable law, Sitaram Anilkumar is not responsible for losses arising from misuse of products, failure to follow product instructions, or temporary website interruptions. Nothing in these terms excludes liability that cannot legally be excluded.

12Changes to These Terms

We may update these Terms and Conditions when our business practices or legal requirements change. Updated terms will be published on this page with a revised date.

13Governing Law

These terms are subject to applicable laws of India. Disputes will be handled by the competent authorities or courts with jurisdiction under applicable law.